JANUARY 25, 2022 │ 1:00pm EST
Event Location
Keys to patient financing success: Revenue cycle leaders share best practices
Overview
In an era of high-deductible health plans, even insured patients may have a hard time meeting their financial obligations. Both traditional self-pay patients and insured patients with large out-of-pocket balances risk going to bad debt if they do not have patient-friendly options for paying their medical bills. Some healthcare providers have had success by engaging with a partner to offer flexible low or no-interest payment plans that give patients options—including the ability to consolidate multiple accounts into one easy payment.
In this webinar, sponsored by HELP Financial, learn how two healthcare organizations integrated patient-friendly financing options into their financial assistance workflows. By engaging with a partner to handle patient payment plans, these providers achieved tremendous results—in one case reducing bad debt by 30%--while keeping patients satisfied.
Learning objectives
• Review the keys to effectively incorporating patient payment plans into financial assistance processes.
• Assess the value proposition of working with a partner to manage patient payment plans versus managing them in-house.
• Analyze the factors that make a payment plan patient-friendly and beneficial for patients and providers.
In an era of high-deductible health plans, even insured patients may have a hard time meeting their financial obligations. Both traditional self-pay patients and insured patients with large out-of-pocket balances risk going to bad debt if they do not have patient-friendly options for paying their medical bills. Some healthcare providers have had success by engaging with a partner to offer flexible low or no-interest payment plans that give patients options—including the ability to consolidate multiple accounts into one easy payment.
In this webinar, sponsored by HELP Financial, learn how two healthcare organizations integrated patient-friendly financing options into their financial assistance workflows. By engaging with a partner to handle patient payment plans, these providers achieved tremendous results—in one case reducing bad debt by 30%--while keeping patients satisfied.
Learning objectives
• Review the keys to effectively incorporating patient payment plans into financial assistance processes.
• Assess the value proposition of working with a partner to manage patient payment plans versus managing them in-house.
• Analyze the factors that make a payment plan patient-friendly and beneficial for patients and providers.
Speakers
Mitch Ulrich
Executive vice president, HELP Financial
Michael Berger
President, The M. Berger Consulting Group, LLC
Rhonda Ridenour
Revenue cycle director, Avita Health System
More information
Program Level
Intermediate
Field of Study
Management Services
CPE Credits
1.0 credit
Instructional Delivery Method
Group Internet-Based
Advance Preparation
None required
Prerequisites
General working knowledge of the healthcare revenue cycle
Intermediate
Field of Study
Management Services
CPE Credits
1.0 credit
Instructional Delivery Method
Group Internet-Based
Advance Preparation
None required
Prerequisites
General working knowledge of the healthcare revenue cycle
Cancellation and Administrative Policies
In the unlikely event the date of the webinar is changed or canceled, Healthcare Business Insights will notify all individuals who have registered. Our Client Engagement team is also available to resolve and discuss any issues associated with educational programs or any aspect of membership. Should you have any questions or concerns, please contact the Healthcare Business Insights Client Engagement team at askHBI@clarivate.com.
CPE sponsor statement
Clarivate is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.
CPE sponsor statement
Clarivate is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.