Be an access phoenix and rise to success
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All healthcare organizations addressed the COVID-19 pandemic, but how well they’ve adapted to patient demands depends on the strength of their centralized access foundation. Some organizations chose to lean in further and dedicate more resources to patient access, while others de-prioritized and are now struggling to focus on the patient experience once again. As an access phoenix, learn to rise from the ashes of this post-pandemic world to focus on the patient experience for an even stronger future.
In this webinar sponsored by Tegria, attendees will be able to evaluate and analyze their access performance before, during, and after the pandemic. The main focus areas are analytics, quality assurance, training and development, and staffing. You will also be provided with a checklist to help prepare for the next major event.
Learning objectives:
• Analyze current access performance.
• Recognize access operational gaps with KPIs.
• Evaluate new workforce trends.
Speakers and panelist:
More information:
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Intermediate
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Management services
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1.0 credit
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Group internet-based
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None required
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General working knowledge of the healthcare revenue cycle
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In the unlikely event the date of the webinar is changed or canceled, Clarivate will notify all individuals who have registered. Our Client Engagement team is also available to resolve and discuss any issues associated with educational programs or any aspect of membership. Should you have any questions or concerns, please contact our Client Engagement team at askHBI@clarivate.com.
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Clarivate is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
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