Outstanding program success with design thinking

October 14, 2026 | 12:00 PM ET
/ 6:00 PM CET
A better way to plan library programs.
Whether you're launching a new initiative, expanding an existing program or looking for ways to strengthen engagement, success often depends on understanding the people you serve and responding to what you learn.

Join us for the webinar, Outstanding program success with design thinking, presented by Dr. Audrey Barbakoff, a library leader and certified design thinking practitioner.
Design thinking is a human-centered approach to problem-solving that begins with understanding users' experiences, testing ideas, gathering feedback and making improvements over time. For libraries, it offers practical methods for developing programs that respond to community needs, remain sustainable and support meaningful outcomes.
 
In this session, you’ll learn how to:

  • The core principles of design thinking and their relevance for libraries
  • Practical approaches for designing, launching and refining programs
  • How design thinking can support equity and inclusion in program development

Register here

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Presenters

The session will be presented by Audrey Barbakoff, EdD, MLIS, CEO of Co/Lab Capacity LLC, who brings deep expertise in library leadership and holds a certification in design thinking from the Tombolo Institute and Bellevue College and has served on the program’s advisory board.  

Dr. Audrey Barbakoff

EdD, MLIS, CEO of Co/Lab Capacity LLC

Tatjana Maric

Product Marketing Manager
Academia & Government
Clarivate